Privacy Policy
Sunset Cove Insurance Agency, LLC
www.sunsetcoveins.com
Effective Date: May 13, 2026
This Privacy Policy describes how Sunset Cove Insurance Agency, LLC (“we,” “us,” or “our”) collects, uses, and protects the personal information of visitors to our website, www.sunsetcoveins.com, and individuals who contact us or request our services. By using our website or providing your information to us, you agree to the practices described in this policy.
1. Information We Collect
We may collect the following types of personal information:
- Name – when you contact us or request a quote.
- Email address – when you fill out a contact form, request information, or opt in to email communications.
- Phone number – when you provide it to request a callback or opt in to text message communications.
- Insurance-related information – details you voluntarily provide when requesting a quote or consulting with us (such as coverage type, property information, or vehicle details).
- Usage data – general, anonymized information about how you navigate our website, collected through cookies and analytics tools.
2. How We Collect Your Information
We collect information in the following ways:
- Directly from you – through contact forms, quote request forms, phone calls, emails, or text messages.
- Automatically – through cookies and third-party analytics tools (such as Google Analytics) when you visit our website.
3. How We Use Your Information
We use your personal information to:
- Respond to your inquiries, quote requests, or service needs.
- Send you insurance-related information, policy updates, or promotional content you have opted into.
- Communicate with you by phone or text message, where you have provided consent.
- Improve our website and better understand how visitors interact with it.
- Comply with applicable laws and regulations, including those governing the insurance industry in Florida.
4. Text Messaging (SMS)
If you provide your mobile phone number and opt in to receive text messages from Sunset Cove Insurance Agency, LLC, the following terms apply:
- You expressly consent to receive text messages from us related to insurance quotes, policy information, appointment reminders, or other service-related communications.
- Message frequency will vary based on your interactions with us.
- Standard message and data rates may apply depending on your mobile carrier and plan.
- You may opt out at any time by replying STOP to any message we send. You will receive a one-time confirmation and no further messages will be sent.
- For help, reply HELP or contact us at 727.285.8860 or hello@sunsetcoveins.com.
- We do not share your phone number with third parties for their own marketing purposes.
- Consent to receive text messages is not a condition of purchasing any insurance product or service.
- No mobile information will be shared with third parties/affiliates for promotional purposes. All the stated categories in this privacy policy exclude text message originator opt-in data and consent; this information will not be shared with any third parties.
5. Email Communications
If you provide your email address:
- We may use it to respond to your request, send policy-related information, or communicate promotional content if you have opted in.
- You may unsubscribe from marketing emails at any time by clicking the “Unsubscribe” link in any email or by contacting us directly.
- We will not sell or rent your email address to third parties.
6. Cookies and Analytics
Our website uses cookies and similar tracking technologies to understand how visitors use our site and to improve your experience. You can manage cookie preferences through your browser settings. Disabling cookies may limit certain features of our website.
We may use Google Analytics or similar tools that collect anonymized usage data. These services operate under their own privacy policies. For more information on Google Analytics, visit policies.google.com/privacy.
7. How We Share Your Information
We do not sell your personal information. We may share it only in the following limited circumstances:
- Insurance carriers and partners – we may share information you provide with insurance carriers or underwriters as necessary to obtain quotes or service your policy, with your knowledge.
- Service providers – third-party vendors who assist us in operating our website or communicating with you (such as email platforms, SMS providers, or CRM software), who are contractually required to protect your data and use it only for the services they provide to us.
- Legal requirements – when required by law, regulation, court order, or governmental authority, including compliance with Florida Department of Financial Services regulations.
- Business transfers – in the event of a merger, acquisition, or sale of our agency, your information may be transferred as part of that transaction. We will notify you before your information is transferred and becomes subject to a different privacy policy.
8. Insurance Industry Disclosure
As a licensed insurance agency in the State of Florida, we may be required to collect, use, and share certain personal information as part of the insurance application, underwriting, and claims process. Such sharing is governed by applicable state and federal law, including the Gramm-Leach-Bliley Act (GLBA). Our separate Notice of Privacy Practices, provided at the time of application or upon request, contains additional details required by law.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, maintain our business records, or comply with applicable legal and regulatory obligations. You may request deletion of your information at any time by contacting us, subject to any retention requirements imposed by law.
10. Your Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access – request a copy of the personal information we hold about you.
- Correction – request that we correct inaccurate or incomplete information.
- Deletion – request that we delete your personal information, subject to legal retention requirements.
- Opt-out – opt out of marketing emails or text messages at any time.
California residents may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, to request deletion, and to opt out of the sale of personal information. We do not sell personal information.
EU/EEA residents may have rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.
To exercise any of these rights, contact us using the information in Section 12.
11. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security but are committed to protecting your information to the best of our ability.
12. Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or want to update or remove your information, please contact us:
Sunset Cove Insurance Agency, LLC
PO Box 1791
Dunedin, FL 34697
Phone: 727.285.8860
Email: hello@sunsetcoveins.com
Website: www.sunsetcoveins.com
13. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technology, or legal requirements. When we do, we will revise the Effective Date at the top of this page. We encourage you to review this policy from time to time. Continued use of our website after any changes are posted constitutes your acceptance of the updated policy.
Sunset Cove Insurance Agency, LLC | PO Box 1791, Dunedin, FL 34697 | 727.285.8860 | hello@sunsetcoveins.com | Last updated: May 13, 2026
